OnboardSmart: seamless and secure customer acquisition through digital onboarding
Qarar has launched OnboardSmart, the latest addition to its acclaimed SmartSuite software family. OnboardSmart is a product whereby lenders can acquire or onboard new customers remotely and digitally — simply by using an App or computer device — in a matter of minutes.
OnboardSmart’s advanced technology leaves the traditional customer journey behind — gone are the days of visiting a bank branch, submitting multiple documents, and waiting while various processes undergo manual review and approval.
Deploying the latest innovations in AI technology, OnboardSmart enables the customer to upload their security documents and images from their personal device, at any time, and in any location. Successful approval — whether opening a new account or applying for a lending product — can take place within minutes, with minimal effort and utilising cutting-edge security features.
Being fully compliant with rigorous Know Your Customer (KYC) guidelines is a core part of the onboarding process. OnboardSmart utilises advanced integrated security features to verify new customers’ credentials against a central security database within minutes.
Zaid Kamhawi, CEO, Qarar said “Qarar has a longstanding reputation for assisting companies throughout the customer lifecycle, and we are confident that OnboardSmart will be a leading digital onboarding tool for lenders across the whole region. We are witnessing rapid changes in the lending sector, where digitisation is no longer on the wish-list but a must-have service to attract and retain customers in an increasingly competitive market. This is where OnboardSmart steps in and is poised to transform the whole process — from integrating with lenders’ existing systems to speeding up and simplifying the customer’s own journey.”
Digital Onboarding made easy . . .